Archive for September 27th, 2007

27
Sep
07

Managing Operational Change through ITIL and a Configuration Management Database (CMDB)

Managing Operational Change through ITIL and a Configuration Management Database (CMDB)

 http://i.i.com.com/cnwk.1d/html/itp/Opsware-IDC_ManagingOperationalChange_ITIL.pdf




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