We will have a BSM forum in Beijing, 22nd, June, welcome anybody who interest in BSM and we are looking forward to see you in Kempinski hotol in that day!
detailed infomation pls refer to: http://www.bsmforum.cn
Archive for May, 2007
Today I find some discussion about the “Quick Win” when their implement the BSM project for some customer, as their description, their clients quite often that after they’ve purchased their software that their clients want to get something deployed for the “quick win”. When they explain the ideal approach to implementing business and IT service management solutions, their clients response is often “that sounds great, but we’re too busy and need to focus on the quick wins”.
I quoted a part here which I totally suppose exactly, “Business service management takes quite a lot of planning up front and requires a solid foundation in the basics of network and systems management. There are many approaches that could help get that “quick win” but I find that most IT organizations don’t have a solid foundation to build something quickly. The last thing anyone should want to do is deal with the “garbage in garbage out” scenario with a solution that’s expensive and potentially very visible within the company.”
In addition, what I want to said is that whether BSM could be quick or not, maybe not lie on how the clients regard the ROI, but determined by the IT infrastructure and what IT mgmt instruments have been implemented in enterprise. For instance, we could accelerate CMDB adoption when we stand at BSM position and currently these technologies and methodologies have significantly proved, make things be better and better, with clear objective in each stage, making the ROI clear is definitely an powerul service capability.
Source: Vault 2006 Management & Strategy Consulting Survey*Diamond Management & Technology Consultants, Inc.
2007RANK FIRM SCORE 2006RANK HEADQUARTERS/LARGEST OFFICE
1 McKinsey & Company 8.401 1 New York, NY
2 Boston Consulting Group 8.095 2 Boston, MA
3 Bain & Company 7.756 3 Boston, MA
4 Booz Allen Hamilton 6.593 4 McLean, VA
5 Monitor Group 6.398 5 Cambridge, MA
6 Mercer Management Consulting 6.261 6 New York, NY
7 Mercer Oliver Wyman 6.112 7 New York, NY
8 Mercer Human Resource Consulting 5.752 8 New York, NY
9 The Parthenon Group 5.729 9 Boston, MA
10 Deloitte Consulting LLP 5.563 15 New York, NY
11 L.E.K. Consulting 5.539 12 Boston, MA/London
12 Marakon Associates 5.491 10 New York, NY
13 IBM Global Business Services 5.388 13 Armonk, NY
14 A.T. Kearney 5.286 14 Chicago, IL
15 Accenture 5.266 20 New York, NY
16 Gartner, Inc. 5.256 17 Stamford, CT
17 Roland Berger Strategy Consultants 5.238 11 New York, NY/Munich
18 Hewitt Associates 5.102 16 Lincolnshire, IL
19 Katzenbach Partners LLC 5.049 18 New York, NY
20 Towers Perrin 5.029 19 Stamford, CT
21 Watson Wyatt Worldwide 4.978 25 Arlington, VA
22 NERA Economic Consulting 4.947 23 White Plains, NY
23 Cambridge Associates LLC 4.929 31 Boston, MA
24 CRA International 4.819 21 Boston, MA
25 Mars & Co 4.814 28 Greenwich, CT
26 Diamond* 4.714 26 Chicago, IL
27 Capgemini 4.646 30 New York, NY/Paris
28 ZS Associates 4.644 24 Evanston, IL
29 LECG 4.626 35 Emeryville, CA
30 Arthur D. Little 4.575 32 Boston, MA
31 Navigant Consulting, Inc. 4.513 45 Chicago, IL
32 BearingPoint 4.502 29 McLean, VA
33 Cornerstone Research 4.459 37 New York, NY/Menlo Park, CA
34 Corporate Executive Board 4.321 43 Washington, DC
35 First Manhattan Consulting Group 4.299 34 New York, NY
36 Kurt Salmon Associates 4.253 33 Atlanta, GA
37 Stern Stewart & Co. 4.219 22 New York, NY
38 The Advisory Board Company 4.184 36 Washington, DC
39 Analysis Group, Inc. 4.172 48 Boston, MA
40 Gallup Consulting 4.165 27 Washington, DC
41 Dean & Company 4.119 38 Vienna, VA
42 Giuliani Partners LLC 4.095 44 New York, NY
43 PRTM 3.982 40 Waltham, MA/Mountain View, CA
44 Strategic Decisions Group 3.944 50 Palo Alto, CA
45 OC&C Strategy Consultants 3.890 46 New York, NY/London
46 Huron Consulting Group 3.880 NR Chicago, IL
47 Putnam Associates 3.866 41 Burlington, MA
48 Mitchell Madison Group 3.844 42 New York, NY
49 PA Consulting Group 3.755 47 Arlington, VA/London
50 FTI Consulting 3.703 NR Baltimore, MD
